FAQs

  1. How do I place an order on 7Prints?
    • To place an order, simply browse our product categories, select the item you want, choose your preferred options (size, color, design, etc.), and click the “Add to Cart” button. Follow the checkout process to complete your purchase.
  2. What payment methods do you accept?
    • We accept major credit and debit cards, including Visa, MasterCard, American Express, and PayPal for secure and convenient payments.
  3. Can I customize the products with my own designs?
    • Yes, many of our products are customizable. Look for the “Customize” or “Personalize” options on product pages to upload your own designs or add text.
  4. How long will it take to receive my order?
    • Delivery times vary depending on the product and your location. You can find estimated delivery times on the product pages. Please note that customization may add extra production time.
  5. Do you offer international shipping?
    • Yes, we offer international shipping to many countries. Shipping is always free and delivery times may vary based on your location.
  6. What is your return policy?
    • We want you to be happy with your purchase. If you’re not satisfied, please contact our customer support within 30 days of receiving your order for assistance with returns and exchanges.
  7. Are your products eco-friendly?
    • We strive to offer eco-friendly options wherever possible. Look for products labeled as environmentally friendly or made from sustainable materials in our collections.
  8. How can I track my order?
    • You will receive a tracking number via email once your order ships. You can use this number to track the delivery status of your package.
  9. I have a question or issue not covered here. How can I contact you?
    • For any other inquiries or assistance, please visit our Contact Us page to get in touch with our customer support team. We’re here to help!
  10. Do you offer bulk or wholesale pricing?
    • Yes, we offer bulk and wholesale pricing for larger orders. Please contact us for more information and pricing details.